Compliant with RA 10173 · Last Updated: 1 July 2025

pub222 Privacy Policy – Your Data, Your Rights

At pub222, we take data privacy seriously — not because we have to, but because Filipino players deserve to know exactly how their information is used. This Privacy Policy explains what data we collect, why we collect it, who we share it with, and the rights you have as a data subject under Philippine law. It's written to be clear and readable. If anything here is unclear, our 24/7 support team is happy to walk you through it.

pub222

1. Overview

Quick summary: pub222 collects only what it needs to run a safe, compliant gaming platform. We don't sell your data to advertisers. We don't share it with third parties beyond what is necessary for payment processing, identity verification, and regulatory compliance. You have the right to access, correct, and delete your data.

This Privacy Policy applies to all personal data processed by pub222 ("pub222", "we", "us", "our") in connection with your use of pub222.best and any associated mobile or app-based services. "Personal data" means any information that identifies or could reasonably identify you as an individual — your name, contact details, financial information, device data, and activity on the platform.

By registering and using pub222, you acknowledge that you have read this Privacy Policy and understand how your data is handled. This policy is to be read alongside our Terms and Conditions and Responsible Gaming Policy, both of which contain additional information relevant to your use of the platform.

pub222 is committed to complying with the Republic Act 10173 — the Philippine Data Privacy Act of 2012 — and its Implementing Rules and Regulations. We are registered with the National Privacy Commission (NPC) of the Philippines as required by law.

2. Data Controller

The data controller responsible for your personal data is pub222, operating the platform at pub222.best. As the data controller, pub222 determines the purposes and means of processing your personal data and is accountable for ensuring that processing is lawful and transparent.

pub222 has appointed a Data Protection Officer (DPO) as required under RA 10173. The DPO oversees our data protection practices, handles data subject rights requests, and serves as the primary point of contact for the National Privacy Commission. You can reach the DPO at privacy@pub222.best.

Data Protection Officer contact: privacy@pub222.best
For general privacy questions, our 24/7 support team (support@pub222.best) can also help and will escalate to the DPO where necessary.

3. Personal Data We Collect

pub222 collects personal data in several categories. The table below summarises the main types, why each category is collected, and whether it is required or optional.

Category Examples Required?
Identity Data Full legal name, date of birth, nationality, government-issued ID number (PhilSys, Passport, DL) Required (KYC)
Contact Data Email address, Philippine mobile number, residential address Required
Financial Data GCash / Maya account linked, bank account details, transaction history, deposit and withdrawal records Required
Verification Documents Photos or scans of government ID, selfie with ID, proof of address documents Required (above withdrawal thresholds)
Gaming Activity Data Bets placed, games played, session duration, win/loss history, bonus redemptions Automatically collected
Technical Data IP address, device type, browser, operating system, login timestamps, session tokens Automatically collected
Communication Data Support chat transcripts, emails sent to pub222, any feedback or survey responses When you contact us
Preference Data Marketing preferences, notification settings, language preferences Optional

pub222 does not collect sensitive personal information — such as political opinions, religious beliefs, health data, or biometric data — unless strictly required by law (for example, in the context of specific regulatory investigations). When sensitive data must be collected, explicit consent is obtained.

pub222

4. How We Collect Your Data

pub222 collects personal data through the following channels:

4.1 Directly from You

  • During account registration — name, contact details, date of birth.
  • During identity verification (KYC) — document uploads, selfie verification.
  • When you make a deposit or withdrawal — payment method details.
  • When you contact pub222 support — chat, email, or any feedback form.
  • When you opt into promotions or update your account settings.

4.2 Automatically During Platform Use

  • Log data: IP address, login time, pages visited, actions taken on the platform.
  • Device data: type of device, browser version, operating system.
  • Gaming data: every bet placed, game round, session start and end time, and outcome.
  • Cookies and similar technologies — see Section 10 for full details.

4.3 From Third Parties

  • Payment processors (GCash, Maya, banks): transaction confirmation and anti-fraud signals.
  • Identity verification services: document authenticity checks and sanctions screening results.
  • Fraud prevention services: risk scores and device fingerprinting data.
  • Regulatory authorities: information shared as required by gaming licence conditions or legal process.

Third-party data: When pub222 receives data about you from third parties, we handle it in accordance with this Privacy Policy. We only request data from third parties that is genuinely necessary for the purposes described in Section 5.

5. How We Use Your Personal Data

pub222 uses your personal data only for specific, legitimate purposes. We do not use your data for purposes beyond those described here without obtaining further consent or establishing a new legal basis.

  • Account management: Creating, maintaining, and securing your pub222 account; processing login and session management; sending account-related communications.
  • Identity verification: Verifying that you are who you say you are, that you meet the minimum age requirement (18+), and that you are not on any self-exclusion list or sanctions register.
  • Payment processing: Processing deposits, withdrawals, refunds, and bonus credits; verifying that payment sources match account identity; detecting payment fraud.
  • Gaming services: Operating casino games, sports betting, and all other platform features; settling bets; calculating bonuses; maintaining your gaming history.
  • Legal and regulatory compliance: Complying with Anti-Money Laundering (AML) obligations under Philippine AMLA; fulfilling gaming licence reporting requirements; responding to lawful requests from the NPC, PAGCOR, AMLC, or law enforcement.
  • Responsible gaming: Monitoring for signs of problem gambling; enforcing deposit limits and self-exclusion; detecting patterns that may indicate gambling harm.
  • Platform security: Detecting and preventing fraud, cheating, bot use, multi-accounting, and other prohibited conduct.
  • Service improvement: Analysing aggregated, anonymised usage data to improve platform features, fix issues, and optimise the experience for Filipino players.
  • Marketing communications: Sending promotional emails and in-platform notifications where you have given consent. You can opt out at any time via your account settings or by contacting support.

pub222 does not use your personal data for the following purposes: selling data to advertising networks; building profiles for sale to third-party marketers; sharing your gaming history or financial data with employers, insurers, or credit agencies; or any form of automated decision-making with legal effect without human oversight.

7. Data Sharing & Third Parties

pub222 does not sell personal data. We share your data only in the following limited circumstances and only to the extent necessary:

7.1 Service Providers (Data Processors)

pub222 works with third-party service providers who process personal data on our behalf under binding data processing agreements. These include:

  • Payment processors: GCash, Maya, BDO, BPI, UnionBank, and their respective processing partners — for transaction execution and fraud prevention.
  • Identity verification providers: KYC platform vendors that authenticate government-issued IDs and screen against sanctions lists.
  • Cloud infrastructure providers: Hosting and database services that store pub222 platform data in secure, access-controlled environments.
  • Customer support tools: Live chat and ticketing system providers used to manage support interactions.
  • Analytics providers: Aggregated, anonymised platform usage analytics — no individual-level data is shared for analytics purposes.

7.2 Regulatory and Legal Authorities

pub222 may disclose personal data to Philippine government authorities, including PAGCOR, the AMLC, the NPC, the NBI, or courts, where required by law, court order, or our gaming licence conditions. Such disclosures are logged and, where legally permissible, we will notify you that a disclosure has occurred.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of substantially all of pub222's business assets, personal data held by pub222 may be transferred to the acquiring entity. We will notify registered members via email in advance of any such transfer and the acquirer will be bound by this Privacy Policy.

What we never do: pub222 never sells your data to advertising networks, data brokers, or marketing companies. Your personal information is not shared with any third party for their own independent marketing purposes.

pub222

8. Data Retention Periods

pub222 retains personal data only for as long as necessary for the purpose for which it was collected, or as required by Philippine law. The following retention periods apply:

Data CategoryRetention PeriodBasis
Account & identity records5 years after account closureAMLA obligation (RA 9160)
Transaction & financial records5 years from transaction dateAMLA obligation (RA 9160)
Gaming activity logs3 years from last activityGaming licence requirements
Support communications2 years from last interactionLegitimate interests (dispute resolution)
Marketing preference recordsUntil consent withdrawn + 1 yearConsent / legal obligation
Technical / log data12 monthsSecurity / fraud prevention
KYC documents5 years after account closureAMLA & gaming licence obligation

When data is no longer required and no legal retention obligation applies, pub222 securely deletes or anonymises it. Anonymised data — where all identifying information has been irreversibly removed — may be retained indefinitely for aggregate analytics purposes.

9. Data Security

pub222 implements technical and organisational security measures appropriate to the sensitivity of the data we hold. These include:

  • TLS/SSL encryption: All data transmitted between your device and pub222.best is encrypted in transit using TLS 1.2 or higher.
  • Encryption at rest: Sensitive personal data — including payment details and KYC documents — is encrypted at rest using AES-256 encryption.
  • Access controls: pub222 staff access to personal data is role-based and limited to what each role requires. All access to production data is logged and audited.
  • Two-factor authentication: Available and encouraged for all member accounts. Mandatory for staff accounts with access to personal data systems.
  • Regular penetration testing: pub222 undergoes independent security testing at least annually, with remediation of findings tracked and verified.
  • Data breach response plan: pub222 maintains a formal incident response plan. In the event of a personal data breach, we will notify the NPC within 72 hours of becoming aware and will notify affected members as required by law.

While pub222 takes data security seriously, no platform can guarantee absolute security. You also play a role — using a strong, unique password for your pub222 account and enabling two-factor authentication significantly reduces the risk of unauthorised access to your data.

10. Cookies & Similar Technologies

pub222 uses cookies and similar technologies on pub222.best. A cookie is a small text file placed on your device when you visit a website. Cookies help the platform function correctly, remember your preferences, and — with your consent — support analytics and personalisation.

10.1 Types of Cookies We Use

Essential Essential / Strictly Necessary: Required for the platform to function. Includes session authentication tokens, security cookies, and load-balancing cookies. These cannot be disabled without breaking core platform functionality.

Analytics Performance / Analytics: Help us understand how members use pub222 — which pages are visited most, where errors occur, and how sessions flow. Data collected is aggregated and anonymised. These are only set with your consent.

Preferences Functional / Preference: Remember your settings — language, notification preferences, and UI customisations. Set only with your consent.

10.2 Managing Cookies

When you first visit pub222.best, a cookie consent banner allows you to accept or decline non-essential cookies. You can update your preferences at any time via the cookie settings link in the footer. You can also manage cookies through your browser settings — though disabling essential cookies will affect how the platform works.

pub222 does not use advertising or cross-site tracking cookies. The analytics data we collect via cookies stays within pub222's own systems and is not shared with advertising networks.

11. Your Data Subject Rights

As a Philippine resident, you have the following rights under RA 10173 in relation to your personal data held by pub222. These rights can be exercised by contacting our DPO at privacy@pub222.best or through our 24/7 support team. We will respond to all rights requests within 15 business days.

Right to Access

Request a copy of all personal data pub222 holds about you. We will provide this in a structured, readable format within 15 business days at no charge for the first request each year.

Right to Rectification

Request correction of inaccurate or incomplete personal data. For most fields, you can update your information directly in your account settings. For identity data, contact support with the correct documentation.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected, or where you withdraw consent. Note: data subject to AMLA retention requirements cannot be deleted before the statutory period expires.

Right to Object

Object to processing of your data based on pub222's legitimate interests. We will assess the objection and cease processing unless we can demonstrate compelling grounds that override your rights.

Right to Portability

Receive your personal data in a machine-readable format (JSON or CSV) to transfer to another service provider. Applies to data you provided directly and which is processed by automated means.

Right to Withdraw Consent

Withdraw consent for marketing communications or non-essential cookies at any time via your account settings or by contacting support. Withdrawal does not affect processing that occurred before withdrawal.

To exercise any of these rights, email privacy@pub222.best with "Data Subject Request" in the subject line. Include your full name, registered email address, and the specific right you wish to exercise. We may request identity verification before processing the request. There is no charge for exercising these rights except for manifestly unfounded or excessive requests.

12. Minors

pub222 strictly prohibits access by persons under 18 years of age. We do not knowingly collect or process personal data of minors. Age verification is performed during registration and at the point of withdrawal.

If pub222 discovers that personal data of a minor has been collected — for example, if a minor misrepresented their age during registration — we will immediately suspend the account, delete the minor's personal data, and return any deposited funds to the payment source. If you are a parent or guardian and believe your child has registered on pub222, please contact support@pub222.best immediately with the details and we will act within 24 hours.

Protecting young Filipinos: pub222 uses a combination of age verification at registration, document checks at KYC, and behavioural monitoring to detect and remove underage accounts. Protecting minors from gambling harm is a non-negotiable commitment at pub222.

13. Cross-Border Data Transfers

Some of pub222's service providers and technical infrastructure are located outside the Philippines. When personal data is transferred outside the Philippines, pub222 ensures adequate protection is in place through one or more of the following mechanisms:

  • Binding contractual commitments requiring the recipient to uphold RA 10173-equivalent data protection standards.
  • Transfer to countries recognised by the NPC as providing adequate data protection.
  • NPC-approved transfer mechanisms where applicable.

All cross-border data transfers are logged and available for review upon request from the NPC. pub222 does not transfer personal data outside the Philippines unless a lawful transfer mechanism is in place and the transfer is necessary for the purposes described in this policy.

14. Policy Updates

pub222 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or legal requirements. We will post the revised policy at pub222.best/privacy-policy with an updated effective date.

For material changes — those that significantly affect how we use your personal data or your rights — pub222 will notify registered members via email at least 7 days before the changes take effect. We will also display a prominent notice on the platform for 30 days following any material update.

We recommend reviewing this policy periodically. The date at the top of this page indicates when it was last updated. Continued use of pub222 after policy updates take effect constitutes acceptance of the updated terms, except where re-consent is required by law.

15. Contact Us & NPC Complaints

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, contact pub222 through the following channels:

  • Data Protection Officer (DPO): privacy@pub222.best — for formal data subject rights requests, complaints, and data breach notifications.
  • General support: support@pub222.best or live chat — available 24/7 in Filipino and English for general privacy questions.
  • Response time: Privacy requests acknowledged within 5 business days; substantive responses within 15 business days as required by RA 10173.

Filing a Complaint with the NPC

If you believe pub222 has not handled your personal data in accordance with RA 10173, or if you are unsatisfied with our response to your data subject rights request, you have the right to file a complaint with the National Privacy Commission of the Philippines. The NPC accepts complaints through its official website and processes them in accordance with its complaint handling procedures. pub222 will cooperate fully with any NPC investigation.

Commitment to accountability: pub222 takes data privacy complaints seriously. We aim to resolve all privacy concerns before they reach the NPC — but we support your right to escalate if you feel our response is inadequate. Filing with the NPC does not require you to exhaust pub222's internal process first, though doing so may help resolve your concern more quickly.

How pub222 Protects Your Privacy in Practice

Policy language is only meaningful when backed by real practices. Here's what pub222 actually does to protect your data every day.

AES-256 Encryption at Rest

All sensitive personal data stored by pub222 — KYC documents, payment details, account records — is encrypted using AES-256. Even in the unlikely event of a storage breach, the data is unreadable without the encryption keys.

Strict Staff Access Controls

pub222 staff access to personal data is role-based and logged. No one at pub222 can access your financial data, gaming history, or KYC documents without a legitimate operational reason — and every access is recorded.

NPC-Registered & Compliant

pub222 is registered with the National Privacy Commission of the Philippines. We conduct regular privacy impact assessments, maintain a register of processing activities, and update our practices as NPC guidance evolves.

Zero Data Sales — Ever

pub222 does not sell, rent, or licence your personal data to any third party for their own purposes. Your information is used solely to operate pub222 and comply with the law — never as a product to be monetised separately.

Easy Marketing Opt-Out

Don't want promotional emails or in-platform notifications? Turn them off with one tap in your account settings. No hidden opt-out flows, no dark patterns. Your marketing preferences update immediately when you change them.

72-Hour Breach Notification

In the event of a confirmed personal data breach, pub222 will notify the NPC within 72 hours and affected members as soon as practicably possible — in line with RA 10173 requirements and international best practice.

A Platform That Respects You — and Your Data

Now that you've read how pub222 handles your personal information, you know what kind of platform we are — transparent, compliant, and genuinely built around Filipino players. Registration is free, takes under two minutes, and your first GCash deposit is instant. Laro na, kabayan — your data is in safe hands with pub222.

18+ only · Play responsibly · Responsible Gaming · Terms & Conditions